If you want to take one of our more advanced classes and have basic training from another company we can always be flexible to get you into a class that can enhance your current skills. Email Brady with a video of technique and where you were previously trained for approval to move into a more advanced class.

No, you don’t have to be trained by Sweet & True to order our products. You do have to be a licensed professional or a student to apply for a pro account to order the products. Our training is encouraged to ensure proper product knowledge and handling, we have lots of options!

When stored properly our paste can be fully effective and safe to use for up to 24 months. Always store paste in a cool, dry place and make sure the lid is tightly sealed. Once paste is open the chances of moisture or air getting in is higher which can alter the consistency and appearance. Always be aware of how it’s stored and when it’s opened to get the best results.

To heat your paste fully through to the desired temperature will take between 30-60 minutes depending on the level you turn it to and type of paste used. The softer the paste the lower the setting should be and vice versa. Paste is meant to be warmed not melted, always check your paste as its warming to adjust as needed. Take into consideration your room temp and humidity when choosing desired warmer temp.

Our warmers lights are designed to turn off when the warmer has reached the selected temperature.

Sugaring paste is sensitive to humidity, temperature, air flow and many other factors. Always remember to adjust paste selection and warmer temps throughout the seasons to ensure proper paste consistency. You can always email brady@sweetandtruesugaring for paste troubleshooting.